Hello Lex,
Please accept our sincere apologies. This isn't the experience we wanted you to have with AVG.
We've checked and we can see that your case is currently under the review of our Higher level of support.
They'll review your case and will get back to you via email as soon as possible. Please keep checking your inbox/spam folders for their email response.
We request your patience in this regard. Thank you for understanding.
Dear AVG,
Please do respond to my emails and follow up service complains.
None of your technicians can help me and they all keep escalating my issues.
Seems like I might go all the way up to the CEO for his remote support.
and I don't wanna wait 16 hours just for someone's live help.
I paid for all your services VPN and the Anti-virus
Hello Lex,
Please accept our sincere apologies. This isn't the experience we wanted you to have with AVG.
We've checked and we can see that your case is currently under the review of our Higher level of support.
They'll review your case and will get back to you via email as soon as possible. Please keep checking your inbox/spam folders for their email response.
We request your patience in this regard. Thank you for understanding.