the only difference about my error is the first error code is 0xC0070422. the msi error code is the same as with the last error code. and yes i tried your avg protection and performance products.
Hello Louisa. I am sorry for the inconvenience caused.I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download the remover tool, please click on this link: http://www.avg.com/utilities
To download AVG protection. Please click on this link : http://files-download.avg.com/inst/zen/avg_gsr_stb_all_ltst_104.exe . Thank you.
Hello Louisa, Have you been using any AVG program before trying to install AVG protection?
I am trying to install AVG protection. I keep getting the same error message: Setup Error:
Installation Failure
Severity: Error
Error Code: 0xC0070643
Error message: General internal error
Additional Message: MSI Engine: Failed to initialize the package. @AVGMSI_Error27054
Installation failed (0xC0070648)
Context: Initialization, MSI action failed.
Can you please help me?
Hello Louisa, Have you been using any AVG program before trying to install AVG protection?
Hello Louisa. I am sorry for the inconvenience caused.I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download the remover tool, please click on this link: http://www.avg.com/utilities
To download AVG protection. Please click on this link : http://files-download.avg.com/inst/zen/avg_gsr_stb_all_ltst_104.exe . Thank you.
the only difference about my error is the first error code is 0xC0070422. the msi error code is the same as with the last error code. and yes i tried your avg protection and performance products.