Hello, I purchased a new computer this week and put on the AVG Antivirus software, but no matter what I do I can not get all the shields to turn on, as they did on my old laptop. I have looked through these forums and tried the different options to fix this issue to no avail. I have repaired the program, and reinstalled it, and it seems it can't override the Windows Security that comes with the computer. I am seriously contemplating not using it on this computer if there is no solution to this problem. What other options are there for me to fix this?
Hello Will,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to turn on AVG shields.
Please accept our sincere apologize for the inconvenience caused. We'll certainly check and help you out.
We sincerely appreciate you for tried basic troubleshooting steps before contact us.
We have sent you an email for further troubleshooting steps with our advanced team. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
Hello Will,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to turn on AVG shields.
Please accept our sincere apologize for the inconvenience caused. We'll certainly check and help you out.
We sincerely appreciate you for tried basic troubleshooting steps before contact us.
We have sent you an email for further troubleshooting steps with our advanced team. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.