Please can anyone advise why my avg shows the message no active components, it will not run any scans and says I need to connect to the internet even though the internet is connected, I have tried to uninstall but I get the error message unable to uninstall - thanks
Leoni,
We do understand your concern, we apologize for the difficulties. We appreciate your efforts in trying to fix the issue, this may be due to missing/ corrupted files at the time of update. We can resolve this issue by performing a re-installation of your AVG program.
We request you to use our AVG remover tool to uninstall this program completely. Refer this article : http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to download and run your AVG remover tool.
Now click this link http://www.avg.com/us-en/download to download your AVG program, run the downloaded file to start the installation process and follow the instructions on your screen.
Complete the installation, restart your computer and check for the results. Please, feel free to let us know if you require any further assistance. Thank you.