Hi Dominique,
We're glad to look into this & help you.
From your description, it seems that you're concerned about the Windows security center reports. To ensure this share us the screenshot of the message regarding AVG Antivirus to which you refer.
If it is Security center, it could happen due to Windows repository incorrect reporting. We may need to repair windows repository.
Is my computer protected with AVG? I am asked whether to turn avg on, clicking on and still nothing?
The windows security field is blank under antivirus and under firewall shows avg firewall is turned off?
Any ideas please?
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Hi Ann.
Sorry to hear that. I'd request to repair AVG and try to turn on the firewall component.
Do I need to repair the windows repository?
Do I need to repair the windows repository?
I also am having this problem, :- Enhanced Firewall is turned off, but in the settings it is turned on, and clocking the turn on button does nothing
Thank you for the screenshot.
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I've already tried that with the same result, Enhanced Firewall is turned off, and windows security is asking me to turn it on as well
Hi Ann,
We're glad to look into this & help you.
In order to fasten the process, we request you to write back to us in your own post. This will reveal the email address regsitered with AVG & we'll be able to check the product details in your account. While writing back, share us the screenshot of the message from Windows for better clarity.
Hi Dominique,
We're glad to look into this & help you.
From your description, it seems that you're concerned about the Windows security center reports. To ensure this share us the screenshot of the message regarding AVG Antivirus to which you refer.
If it is Security center, it could happen due to Windows repository incorrect reporting. We may need to repair windows repository.