Hi AVG - We are also experiencing the same unwelcome issue, e.g., when right-clicking on the Windows 10 desktop's Recycle Bin icon, the previously available "Tuneup Shredder" option is no longer included in the popup menu. Please resolve this apparent software code flaw and issue an update as soon as possible.
Hi Do Du - On behalf of all involved in my opinion, thank you for identifying and submitting this deficiency to AVG.
We are sorry that we are not able to understand the exact issue with the provided information so we suggest you to provide us with more details so that we can understand better and assist you in resolving it.
Thank you. Joyson, AVG Customer Care.
Hello Do,
We are sorry that we are not able to understand the exact issue with the provided information so we suggest you to provide us with more details so that we can understand better and assist you in resolving it.
Thank you. Joyson, AVG Customer Care.
Hello Clark,
The option to shred files from recycle bin is available in the latest version.
Please let me know the version of AVG installed on your computer.
To check the version, open AVG Internet Security->Menu->About.
It's really sad, it was very useful, an essential option for AVG. This is a serious mistake on the part of AVG, even more so for a security company. Without this option, data protection is lower, hackers can use this information. For the customer, it takes extra operations, creating a "second recycle bin ". If AVG is unable to grasp the breadth of this vulnerability in elementary security, I wonder for complex security flaws. In my opinion, AVG's leadership in security is attached.
2. Suggestion: "File shredder" should indicate the file name before allowing shredding to avoid shredding a file by mistake.
In the new version of AVG,
1. "Recycle bin" : the "AVG File Shredder" option disappears in the contextual menu (right-click the mouse). In short it is impossible to shredder a file in the "Recycle bin" folder.
2. Idem, In "AVG - File Shredder" - "Select a file or folder", Can not shredder a file to the "Recycle bin" folder.
We regret for the inconvenience caused.
Unfortunately there is no File Shredder option available in 2017 version.
Thank you.