Hello Darren,
I apologize for the inconvenience. It shouldn't be happening. I have sent you an email instruction, please follow the steps to send us a diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution.
Hi folks, Im using AVG free my os is vista 64, for some weeks now my downloads have been very slow or unusable, with webpages taking forever to download and pdfs in emails not downloading, speedtest showed my broadband is ok and other devices work fine.
I have turned off resident shield and online shield and tested pdfs in emails and they download instantly also a trusted website also downloads pdfs instantly, switch the components back on and they will not download again.
I tried the repair option in add remove programs and this has had no effect.
Any help would be much appreciated.
Regards Bert.
Darren,
Thank you for sending the log files. I have escalated the case to the concern team. They will contact you via email to soon. Please note the case number 05078508.