I'm currently using the free version: Build number: 1.191.3.4720 AVG Antivirus Free version: 17.4.3014 AVG Framework version: 1.203.3.5167 AVG Setup version: 1.203.3.5167
and I've recently noticed a problem. When I start outlook AVG starts spaming me with "Threat secured! We've safely locked this file in your quarantine." Things like "Win32:Trojan-gen", "JS:Downloader-DON [Trj]" or "Win32:Crypt-SKT [Trj]" are what AVG blocks. I've been scanning my computer with AVG, Ad-Aware, Spybot and CC-cleaner without being able to remove the source of this "outbreak" from AVG. Unsure of what to search for on the internet as well. Would be nice to get some assistance or guidance. Thanks!
We are sorry for the inconvenience caused. We request you to provide the screenshot of the threat secured window appeared from AVG, so we can assist better. If you aren't sure on how to take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
Just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you for providing the clear screenshot. In this case, we request you to collect and send us the AVG log files for which we sent the email instructions. If the email is not present in the inbox, please check it on the spam and junk folders once.
We are sorry for the inconvenience caused. We request you to provide the screenshot of the threat secured window appeared from AVG, so we can assist better. If you aren't sure on how to take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
Just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
