AVG still says my account needs to updated

AVG Subscription
4

Hello Timothy,
I see that you have just purchased AVG TuneUp unlimited for 1 year. But please be informed that the payment may take few hours to get reflected in our records. I request you to wait for 24 hrs and contact us back with screenshot if you still face issue in activating AVG TuneUp unlimited in your PC.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.

1

I just ordered a year of AVG.  I have a receipt email.  Whenever I go into AVG and try to use any part of it, it tells me my trial had ended and I need to purchase.
I have logged out as administrator and logged in again, but it does not update my new purchase.  I have restarted my computer also- nothing.
This is frustrating as I just spent $37.00 and would like to be able use the product I purchased.

3

Timothy, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

2

Hello Timothy,
I see that you have just purchased AVG TuneUp unlimited for 1 year. But please be informed that the payment may take few hours to get reflected in our records. I request you to wait for 24 hrs and contact us back with screenshot if you still face issue in activating AVG TuneUp unlimited in your PC.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.