AVG stopping Photoshop saving

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3

The link you sent for Using the Blocked..... doesn't work. 


I have seen on an old post that this happened in the past because of the firewall, I cannot however do what was suggested in that post as that was in 2017 abs the AVG program has been obviously updated and does not have the same settings configuration

please advise 

1

Hi there 

I had to reinstall AVG last night and now it is stopping me from saving my photoshop files. If I turn off the firewall I can save them but once it’s back on I can’t. 

why is this happening and can it be fixed?

4

Hello Giles,
We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
We will certainly look into it and help you.
This is not the expected behavior of AVG program, I request you to repair the AVG Internet Security once, restart your computer, allow the photoshop application in AVG Internet Security and check the status.

Keep us posted.
Thank you.
2

Giles, we're sorry to hear that the attached link is not working on your end.
In this case, please manually copy the below link, paste it on your other browsers and follow the steps mention on the article.
| AVG

If you still facing any technical issues or need more assistance, please let us know, we will certainly help you with the additional support.
Thank you.