AVG stuck in "moving to quarantine mode'

AVG Protection
3

Hello Sandra,
I understand the inconvenience caused, let's work together to fix this issue. I request you to reboot your computer once, run a whole computer scan with AVG Internet Security and check if your computer is protected. If the issue still persists, then please share a screenshot of the error message "moving box" to assist you. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

1

I received a pop up from AVG that reads "Threat Blocked! We've blocked the threat SETUP.EXE FROM HARMING YOUR COMPUTER. What would you like to do?  I clicked move it to Quarantine. It is now stuck saying it is moving it and the box won't close.

2

Hello Sandra,
I understand the inconvenience caused, let's work together to fix this issue. I request you to reboot your computer once, run a whole computer scan with AVG Internet Security and check if your computer is protected. If the issue still persists, then please share a screenshot of the error message "moving box" to assist you. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.