AVG subscription not showing after system restore

AVG Subscription
3

Hi Maddy.
We'd be glad to help you with reinstalling AVG on your laptop.
Unfortunately, you do not have an active paid subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate your account.
Please revert it confirming those details.

1

Hi.  I did a system restore on my Lenovo laptop yesterday and lost everything!  Trying to restore AVG which I purchased a couple of weeks ago but there is no record of my account.  What should i do?

2

Hi Maddy.
We'd be glad to help you with reinstalling AVG on your laptop.
Unfortunately, you do not have an active paid subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate your account.
Please revert it confirming those details.