AVG subscription to resolve PC issues

AVG Protection
3

Hello Tracey,

We are happy to help you.
We could see that you have only purchased AVG Internet Security.
When you run a virus scan on AVG Internet Security, a scan for performance issues will be seen.
But to fix them, you are offered to download or buy AVG TuneUp. 
We would like to inform you that it is a campaign for downloading or purchasing AVG TuneUp and we request you to ignore that.
Thank you.

1

I have paid my subscription, but am taken to a page requesting payment options to fix the PC issues - please can anyone help with this. thanks in advance

2

Hello Tracey,

We are happy to help you.
We could see that you have only purchased AVG Internet Security.
When you run a virus scan on AVG Internet Security, a scan for performance issues will be seen.
But to fix them, you are offered to download or buy AVG TuneUp. 
We would like to inform you that it is a campaign for downloading or purchasing AVG TuneUp and we request you to ignore that.
Thank you.