AVG Subscription Update

Hello Rena,

I understand that you are unable to activate AVG program renewed.

Please uninstall this expired version of AVG Internet Security from your computer control panel and click on this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection for the steps to install the latest version.

If you were not asked to enter your license number before the installation of AVG, then once the installation gets complete, open AVG Internet Security, Click on "My AVG->My Subscription".

From here you can see an option to "Enter your license number", enter the same to activate the product to full version.

If you face any difficulties, please let us know and we will assist you further.

I renewed and paid for my AVG Internet Security, I followed the instructions when I received the email with the link & my license number.  However, I continuously get a pop up screen telling me my subscription has expired and I'm not protected.  I've tried to re-download from avg.com and it tells me there's an error because I'm already up to date and protected.  When I try to run a scan of my computer, it says my subscription is expired.

Hello Rena,

I understand that you are unable to activate AVG program renewed.

Please uninstall this expired version of AVG Internet Security from your computer control panel and click on this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection for the steps to install the latest version.

If you were not asked to enter your license number before the installation of AVG, then once the installation gets complete, open AVG Internet Security, Click on "My AVG->My Subscription".

From here you can see an option to "Enter your license number", enter the same to activate the product to full version.

If you face any difficulties, please let us know and we will assist you further.