Hi John,
We acknowledge your refund request.
Upon checking your account, we see that AVG TuneUp has been renewed, as it was enrolled to automatic renewal during the time of purchase.
We do send pre-billing notification email prior 30 days of product's expiry (which might have gone into your spam/junk folder)
Please let us know if you'd like to cancel this subscription & get refunded.
Dear Sir
Likewise I have had £69.99 taken from my account by yourselves, I have no knowledge of ever subscribing to you, as I have computer protection already. I would like to know how and when I ordered this subscription and also respectfully request a reimbursement of said £69.99
Hi John,
We acknowledge your refund request.
Upon checking your account, we see that AVG TuneUp has been renewed, as it was enrolled to automatic renewal during the time of purchase.
We do send pre-billing notification email prior 30 days of product's expiry (which might have gone into your spam/junk folder)
Please let us know if you'd like to cancel this subscription & get refunded.
Why have you sent me an auto reply to state I have not replied properly