Hi Mary,
We apologize for the inconvenience caused, please check once that you have logged into your AVG Zen with your AVG MyAccount. Here is a link with the steps : http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate
If you have already logged in, please try relogging into it again. If issue persists, please attach us the screenshot http://avgclick.me/getscreenshot of the Trial Message to assist you further.
Thank you!
Hi,
I've purchased a 1 year subscription on April 10th, 2017, why am I still receiving a message that my free trial is going expire soon?
Mary
Hi Mary,
We apologize for the inconvenience caused, please check once that you have logged into your AVG Zen with your AVG MyAccount. Here is a link with the steps : http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate
If you have already logged in, please try relogging into it again. If issue persists, please attach us the screenshot http://avgclick.me/getscreenshot of the Trial Message to assist you further.
Thank you!
Mary, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru