Hello Pierre,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
Hi AVG,
I have had so many issues with AVG pop-ups this last year that I have moved to McAfee to try for at least one year. McAfee automatically uninstalled AVG and I completed your feedback messages to say why I was leaving and you were sorry to see me go. I ensured I did this well within time but you have now taken £104.99. I've no idea what the package is, it says AVG Ecommerce CY B.V. which does not appear to be one of the options.
Please credit my account and confirm the credit and that you will not take any future payments
Hello Pierre,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.