Hello Gail,
We understand your concern.
We request you not post post personal details on any public forum.
Upon checking your account, we see that you have active license for AVG Anti-Virus (1 computer) and AVG PC TuneUp (1 computer). Both doesn't have the auto renewal and for both the license refund is not possible. We have sent the license details via email to your new email address with the expiry date of it.
Please check for the email on spam and junk folders if it is not present in the inbox.
Also to unsubscribe emails from AVG please use fill out the form on this link: http://www.avg.com/unsubscribe-form .
Please make sure that you provide the old email address that you used for registering with AVG.
Please feel free to contact us if you need any assistance.
Recently my Windows 7 crashed. It had contained AVG. Its replacement contains Norton.
My AVG account is identified under my old (now gone) (email address removed). So of course all my subscription information is lost.
I'd like to cancel the remainder of my AVG account, and receive any refund that may be due. Most importantly, I would like not to be automatically renewed. (I don't know if you could even do this without a working address, but this is to make it official.)
Current address is (email address removed).
Thank you for seeing to this. Please write if you have questions.
Hello Gail,
We understand your concern.
We request you not post post personal details on any public forum.
Upon checking your account, we see that you have active license for AVG Anti-Virus (1 computer) and AVG PC TuneUp (1 computer). Both doesn't have the auto renewal and for both the license refund is not possible. We have sent the license details via email to your new email address with the expiry date of it.
Please check for the email on spam and junk folders if it is not present in the inbox.
Also to unsubscribe emails from AVG please use fill out the form on this link: http://www.avg.com/unsubscribe-form .
Please make sure that you provide the old email address that you used for registering with AVG.
Please feel free to contact us if you need any assistance.