Hello Ruth,
Currently, the service here is provided in English.
Could you explain your concern in English to get further assistance?
Jg er blevet opkrævet et beløb på 399.00kr i juni på avg abonnement Jeg kan ikke se, at jeg har dette abonnement, og jeg vil annullere det, fordi jeg ikke har brug for det.
Fortæl mig, hvad det handler om, da det ikke findes på min konto.
på forhånd tak.
Hello Ruth,
Currently, the service here is provided in English.
Could you explain your concern in English to get further assistance?
From the translation provided by Alan, I understand that you aren't aware of the charge debited for AVG and would like to get refund for it.
Since you have signed up for AVG TuneUp (30-day Trial), the charge was debited automatically for continuing the service as auto renewal was enabled for it.
Could you give us a confirmation here, so we can process the refund?