Hi Betty.
We'd be glad to resolve this.
Do you receive renewal reminders through email or when you open AVG?
Please make sure that you activated the paid version of AVG Internet Security as described in this article.
.
How do I convince AVG that I have paid for a year and get them to stop trying to sell to me the product that should be working already?
Yes, "my account" does show a year paid up, I've wasted almost 15 days of security (of which I've paid) only to be asked if I wanna pay all over again for the same thing.
Hi Betty.
We'd be glad to resolve this.
Do you receive renewal reminders through email or when you open AVG?
Please make sure that you activated the paid version of AVG Internet Security as described in this article.
.