Hello Geoff,
We regret the inconvenience caused. We would like to keep you informed that this 'forum' deals with AVG products for 'Windows' devices. To get assistance, we suggest you to contact our dedicated support team for AVG products for mobile devices by clicking on the following link ( http://avgclick.me/AVGtechnical ), choose 'YES' for the question "Are you currently using any paid/trial AVG products?"(even if you use a 'free' version), and fill out your details, select the OS as Android then the name of AVG Program that you installed in your mobile and in "Description" please elaborate the issue and finally click on "Email" option. AVG mobile team will reply back to you via email with the resolution. Thank you.
I have renewed my subscription on 22 Mar 2016, I have now logged back into my phone and I'm being told my subcription will end tomorrow. It is AVG Anti Virus FREE for android, but why have I've been charged $12.80 for a free product?
Have also upgraded my phone and I wish to transfer the subscription to my new phone, how is this done?
Hello Geoff,
We regret the inconvenience caused. We would like to keep you informed that this 'forum' deals with AVG products for 'Windows' devices. To get assistance, we suggest you to contact our dedicated support team for AVG products for mobile devices by clicking on the following link ( http://avgclick.me/AVGtechnical ), choose 'YES' for the question "Are you currently using any paid/trial AVG products?"(even if you use a 'free' version), and fill out your details, select the OS as Android then the name of AVG Program that you installed in your mobile and in "Description" please elaborate the issue and finally click on "Email" option. AVG mobile team will reply back to you via email with the resolution. Thank you.