Hello Joyce,
We acknowledge your refund request for recent renewal of AVG PC TuneUp.
Yes, you have three subscription of both AVG PC TuneUp and AVG Internet Security.
Shall we merge all your subscriptions into one product for free of costs with extended validity?
I had three subscriptions for the same protection. When I tried to get it resolved I was asked for more money I refused. I unsubscribed to all three. then on my credit card I was charged for one of the subscriptions that I had just removed from my computer. I am very unhappy with AVG. I would like a refund for the 44.99 that just appeared on my credit card statement.
Hello Joyce,
We acknowledge your refund request for recent renewal of AVG PC TuneUp.
Yes, you have three subscription of both AVG PC TuneUp and AVG Internet Security.
Shall we merge all your subscriptions into one product for free of costs with extended validity?
Okay, Joyce.
We have initiated refund for 44.99. Once we finish our internal refund procedure, the transaction will be processed by the payment operator.
You will receive additional confirmation in a separate e-mail. If you have not received the separate email, please check your junk or spam mail filters.
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Generally, it should not take more than 7 business days.
We have forwarded your license merge request to concern team. We will get back to you soon via email. Your patience is much appreciated.