Avg subscriptions

Hi, David.
We apologize for the misunderstanding. The automatic renewal was not turned off for the AVG Internet Security 1 computer license which was the reason you've been charged. If you would like, we can merge this subscription with AVG Internet Security - Unlimited (2 years subscription) which will extend the validity of AVG Internet Security - Unlimited. Or you can get a refund for the recent charge.

Revert with your choice to proceed further. 
Dear Sir/Madam
                            I am contacting you again about my avg subscription fees i got in touch with you on the 11/10/2018 about my subscriptions as i had just paid £39.99 for avg internet security-unlimited for a 2 year period and that my avg internet security was due for renewal you told me on the 12/10/2018 that this subscription would be cancelled and that i would not be charged for this but i have just had £49.99 taken from my bank account on the 22/10/2018 for which i am not to pleased about so i would be very grateful if you would look into this and let me know as soon as possible what has happened here
                                                               Thank You

Hi, David.
We apologize for the misunderstanding. The automatic renewal was not turned off for the AVG Internet Security 1 computer license which was the reason you've been charged. If you would like, we can merge this subscription with AVG Internet Security - Unlimited (2 years subscription) which will extend the validity of AVG Internet Security - Unlimited. Or you can get a refund for the recent charge.

Revert with your choice to proceed further.