Hello Phillip,
I apologize for any inconvenience caused. From your account, I can see that you have 5 active AVG subscriptions:
-AVG PC TuneUp (1 computer), expires on 2019.2.7.
-AVG Internet Security (3 computers), expires on 2020.1.29.
-AVG PC TuneUp (1 computer), expires on 2019.5.27.
-AVG Anti-Virus (1 computer), expires on 2019.5.27. and
-AVG Ultimate multidevice (2 years subscription), expires on 2020.4.2 (renewed on 2018.3.17).
I acknowledge your refund request for AVG Ultimate renewal. However, may I know how many computers you have to be protected with AVG.
Please be informed that AVG Ultimate (AVG Internet Security and AVG PC TuneUp) can be installed in multiple computers and android phones.
Let me know if you want to merge all your subscription to AVG Ultimate?
Best regards,
Alok.
Hello Phillip,
I apologize for any inconvenience caused. From your account, I can see that you have 5 active AVG subscriptions:
-AVG PC TuneUp (1 computer), expires on 2019.2.7.
-AVG Internet Security (3 computers), expires on 2020.1.29.
-AVG PC TuneUp (1 computer), expires on 2019.5.27.
-AVG Anti-Virus (1 computer), expires on 2019.5.27. and
-AVG Ultimate multidevice (2 years subscription), expires on 2020.4.2 (renewed on 2018.3.17).
I acknowledge your refund request for AVG Ultimate renewal. However, may I know how many computers you have to be protected with AVG.
Please be informed that AVG Ultimate (AVG Internet Security and AVG PC TuneUp) can be installed in multiple computers and android phones.
Let me know if you want to merge all your subscription to AVG Ultimate?
Best regards,
Alok.
Hi all I recently (january) had to get a new laptop and reinstall AVG however i couldn't find or remember my security details so installed Internet security however I now have received renewal and a bill for Ultimate with my paypal recurring payment system…Do I have to suck it up or ask for a refund?
Hi Alok I have Two laptops and if I could merge al of the subscriptions that would be great thank you… cheers Phil ps and this merge would cancel all the others?
Phillip,
I have forwarded your request for merging to concern team. They will get back to you via email with further information. And, yes, all the other subscriptions will get cancelled upon successful merging.
Hi Alok I have Two laptops and if I could merge all of the subscriptions that would be great thank you… cheers Phil ps and this merge would cancel all the others?