AVG Support Deleting stuff w/o asking and undoing important things

Hello Cherokee,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
We have escalated this issue to our concern team they will get back to you as soon as possible via email with the resolution.
Meanwhile, you can contact AVG Premium Tech Support. USA & Canada: 1-855-742-9625.
We appreciate your patience and understanding in this regard.

First of all, I would like to say that this is the second time AVG Support has deleted stuff off of my computer without saying anything to me. That is a problem that has been addressed as best as it can be. I lost important files and I l got 3 month extra free. This time, not only did the guy erase my important folders with no warning at all ( 3 months worth), I am finding out NOW that he deleted my printer's functionality despite me having called in about having it fixed prior! Now, I'm wondering if there is anything else that I need to check for while I'm on the phone with these people?!

Hello Cherokee,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
We have escalated this issue to our concern team they will get back to you as soon as possible via email with the resolution.
Meanwhile, you can contact AVG Premium Tech Support. USA & Canada: 1-855-742-9625.
We appreciate your patience and understanding in this regard.