AVG Support (Open Chat available only in USA)

Why AVG Support__Open Chat is only available for USA? Why can’t we use the chat service for UK? Why British residents are being treated differently? It seems very unfair indeed! Customer services, can you please open the Chat Service once and for all, so that we can deal with a living person and not a robot. I don’t think it is much to ask! Kind regards, an invisible 86 year old pensioner.