Hello Shelly,
We understand your concern, we apologize for the difficulties. Upon checking your records, we see that you have been charged for auto renewal of AVG Internet security (1 computer).
Not to worry, we have cancelled the Autorenewal for your AVG program so you wont get charged in future. Please visit https://support.avg.com/RefundForm and fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email. Thank you!
Bhuvana, AVG Customer Care.
I have been charged for a subscription that I did not authorize how do I go about getting a refund??
Hello Shelly,
We understand your concern, we apologize for the difficulties. Upon checking your records, we see that you have been charged for auto renewal of AVG Internet security (1 computer).
Not to worry, we have cancelled the Autorenewal for your AVG program so you wont get charged in future. Please visit https://support.avg.com/RefundForm and fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email. Thank you!
Bhuvana, AVG Customer Care.