Avg Technoligies/Ultimate

Hello Palle,
While verifying your account you have AVG Ultimate multidevice (1 year subscription), AVG Internet Security (1 computer) and AVG PC TuneUp (1 computer) as your active subscription. Could you please let us know the exact issue so that we could assist you better in resolving the issues with the subscription.
Thank you.

TRy once again
Have got a mail that having not received payment by banktransfer for my order
ID (Order Is removed), Ref No 48672841739 from 11/4-2016.
My invoice says Order ID (Order Is removed) and Ref No 486723912159. Money transfered
on 19/4-2016 to account no 2040-6447490852.
Have also paid by Mastercard but money not got back on my account.
Regards
Palle bERG

Other Palle Berg posting (https://support.avg.com/answers?id=906b0000000Xal9AAC).
AVG Guru

Hello Palle,
While verifying your account you have AVG Ultimate multidevice (1 year subscription), AVG Internet Security (1 computer) and AVG PC TuneUp (1 computer) as your active subscription. Could you please let us know the exact issue so that we could assist you better in resolving the issues with the subscription.
Thank you.

Hello Palle,
Do you wish to apply for the refund for the AVG Ultimate program? If so please follow the instructions on the article http://avgclick.me/AVGRefundPolicy
to apply for the refund.
Thank you.

Hello again
AVG Ultimate 1)  11-04-2016 / Order No 701-2722021
AVG Ultimate 2)  19-04-2016 / Order No 37-6548321
AVG Internet Security ) 19-01-2016 / OrderNo 701-2010989  24 months value
AVG Tune Up ) 28-07-14 / Order No 35-3388789   24 months value

Hope this will do  /  otherwise 24/7 contacts  direct

regards
Palle Berg