I received an email stating the the subscription for the above will be renewed by a change to my credit card on 8/23 at a higher price than the original unless I cancel this subscription prior 8/23. This subscription is not in my account. After I install AVG Tune Up last year, it severely disabled my computer, and I uninstalled AVG Tune Up in order to restore the computer to its prior working order. I have the original order number for the product and nothing else. I do NOT want to renew this subscription, and would like to know how to give the required cancellation notice, since the subscription is not in my account.
Hello Kathy,
We are glad to look into this and help you.
We have sent you an email about the AVG product details and please revert to that email for further query.
Thank you.