AVG theft/ lost phone siren goes off randomly

Hello Theresa,

We understand that you are experiencing issue with AVG Anti-theft feature where the Anti-theft Alarm sounds when you turn off the phone.
We request you to remove the device from Anti-theft portal (my.avg.com) and turn off the Anti-theft in mobile device.
Please try to reactivate Anti-theft feature on mobile device and check the situation.
To deactivate the Anti-theft feature on mobile, please follow the steps below :
Open AVG Anti-virus.
Tap on the menu drawer at the top left corner.
Click on Anti-theft.
Turn off the Anti-theft.
Now, login to Anti-theft portal and remove the device. Restart the device and register it again.
Keep us informed about the status.

The siren goes off and yells that this phone is lost or stolen,  but it's not. It just goes off randomly.  Any thoughts on why?????

Hello Theresa,

We understand that you are experiencing issue with AVG Anti-theft feature where the Anti-theft Alarm sounds when you turn off the phone.
We request you to remove the device from Anti-theft portal (my.avg.com) and turn off the Anti-theft in mobile device.
Please try to reactivate Anti-theft feature on mobile device and check the situation.
To deactivate the Anti-theft feature on mobile, please follow the steps below :
Open AVG Anti-virus.
Tap on the menu drawer at the top left corner.
Click on Anti-theft.
Turn off the Anti-theft.
Now, login to Anti-theft portal and remove the device. Restart the device and register it again.
Keep us informed about the status.