AVG Thread Secured non stop pop-up

AVG Performance
6

Greetings,

I apologize for the inconvenience. Thank you for sharing us the screenshots.
I understand that you are facing threat pop-ups. I'd be glad to help you out.
This is possibly a false detection.
I suggest that you reset your browser, to fix this issue.
Also, let us know if you're facing this issue in a single browser or in multiple browsers.
Keep us updated.

7

I am getting popup's even on a fresh reboot, when Google Chrome is not even opened yet.
Upon reading the suggestion.  I did as suggested, still the issue persists.

I only use Chrome as my browser, so I am unable to tell you if this occurs on multiple browsers.  

Thanks.

5

Greetings,

In light of the current circumstances concerning Covid-19 outbreak, there was a delay. Hope you're well.
We're glad to look into this & help you. Appreciate your attempts in sharing us the screenshots. It didn't arrive at our end. Would you be so kind to resend it to us?
Note : Please share us the screenshot after clicking on 'See details' option that is available in the pop up.

1

Hi D T,

In light of the current circumstances concerning Covid-19 outbreak, there was a delay. Hope you're well.
We're sorry to know that you still get threat detection popups though you have reset Chrome browser.
To assist further, we request you to create your own post on our community.
It would help us to send email instruction on how to proceed further.
Thank you.

2

I am getting popup's even on a fresh reboot, when Google Chrome is not even opened yet.
Upon reading the suggestion.  I did as suggested, still the issue persists.

I only use Chrome as my browser, so I am unable to tell you if this occurs on multiple browsers.  

Thanks.

4

Greetings,

I apologize for the inconvenience. Thank you for sharing us the screenshots.
I understand that you are facing threat pop-ups. I'd be glad to help you out.
This is possibly a false detection.
I suggest that you reset your browser, to fix this issue.
Also, let us know if you're facing this issue in a single browser or in multiple browsers.
Keep us updated.

3

Greetings,

In light of the current circumstances concerning Covid-19 outbreak, there was a delay. Hope you're well.
We're glad to look into this & help you. Appreciate your attempts in sharing us the screenshots. It didn't arrive at our end. Would you be so kind to resend it to us?
Note : Please share us the screenshot after clicking on 'See details' option that is available in the pop up.