The threat notification only appears when accessing Chrome, it does not seem to appear on other browsers. I have attached an image of the threat.
The threat notification only appears when accessing Chrome, it does not seem to appear on other browsers. I have attached an image of the threat.
I get a pop-up from AVG anti-virus everytime I try to Google something on Chrome. It comes up at blocking a URL:Mal from being downloaded and it is detected by the Web shield. However, there doesn't actually appear to me a threat, especially because I am just googling something. What can I do to fix this?
We're sorry to hear that the issue still persists after a reset.
Let us reinstall your AVG Antivirus once & check for the issue.
Refer to the below articles to reinstall your AVG Antivirus:
- Uninstalling AVG Antivirus (https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Antivirus)
- Reinstalling AVG Antivirus (https://support.avg.com/SupportArticleView?urlname=Install-AVG-AntiVirus-Free)
If the issue still persists after the reinstallation, we'll check & provide appropriate assistance.
Keep us updated.
Thank you for sharing the screenshot, Lisa.
We're sorry for the discomfort this has caused you.
In this case, we'd request you to reset your Google Chrome browser & check if the issue persists.
Refer to this article to reset your Google Chrome browser.
Let us know if the issue still persists after the reset.
Hi Lisa,
We're glad to look into this & help you.
Initially, we appreciate your attempt in sharing us the screenshot.
As it didn't arrive at our end, would you be so kind to share the screenshot of the threat notification, after clicking on 'see details' in it?
To post the image here : click on Answer to your topic & select mountain symbol (image icon) - browse & upload the image here.
Also, clarify whether you receive the threat notification only while accessing Chrome or irrespective of browsers.
I've reset Chrome before but after a while, the issue just persists. I think it might be one of my extensions or something, but the AVG should not be detecting that as a threat. Is there a more permanent solution?
Hi Lisa,
We're glad to look into this & help you.
Initially, we appreciate your attempt in sharing us the screenshot.
As it didn't arrive at our end, would you be so kind to share the screenshot of the threat notification, after clicking on 'see details' in it?
To post the image here : click on Answer to your topic & select mountain symbol (image icon) - browse & upload the image here.
Also, clarify whether you receive the threat notification only while accessing Chrome or irrespective of browsers.