Hello Helena,
We will help you with this. We're sorry for the inconvenience caused.
Could you please share the screenshot of the threat secure message with the 'See Details'?
Refer to this article for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.
Hi
A pop up saying threat secured keeps popping up, I have tried resetting my chrome settings as suggested in a similar post but it hasnt made any difference. They pop up every 10 mins or so and is getting very annoying when I am trying to work on the computer.
Hi Nisha thanks for the response here is the screenshot
Hi Helena,
Thank you for the information.
In order to analyze the website, we request you to submit the URL for analysis through this https://www.avg.com/false-positive-file-form website.
If it is confirmed as safe, it will be whitelisted and the virus definitions database will be released through update.
You will also get the status updated via email.
Thank you.
Hello Helena,
We will help you with this. We're sorry for the inconvenience caused.
Could you please share the screenshot of the threat secure message with the 'See Details'?
Refer to this article for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.
Thank you for sharing the screenshots, Helena.
Could you let us know if this threat pop-up appears when you're browsing the internet using the Google Chrome alone or does it appear when you're using other web browsers as well?
Also, do you recognize the detected website? Do you think that it's safe to access?
Awaiting your response.