AVG Tune PC UP deleted all my files! Need help ASAP!

AVG Performance
6

Hello Petar,
We apologize for the inconvenience.
If the AVG PC TuneUp rescue center did not fix the issue, in this case, we suggest you to try the system restore and see if that fix the issue.
Thank you.

7

Hello Petar,
We regret for the inconvenience caused.Unfortunately, there is no backup taken of those removed files and user has to confirm their deletion. We suggest  you try various data recovery applications to restore your data. Thank you.

1

I installed all AVG software on trial, to check if it is my final decision on buying them.

I run the scans, checks and all what was necessary. I was satisfied with the results, and my computer got improvement. But i also realized it has deleted all my DOWNLOAD folder files!

I tried the rescue center with recovery, and still nothing.
I tried the pc recovery, but files are not there.

I would be pleased if you can immediately reply to me with detailed instructions, because i lost 43GB of work data, and my job position is hanging!

Need HELP immediately!

5

Petar, Have you checked out the contents of your Recycle Bin?
AVG Guru

2

Hello Petar,
We regret for the inconvenience caused.Unfortunately, there is no backup taken of those removed files and user has to confirm their deletion. We suggest  you try various data recovery applications to restore your data. Thank you.

4

Hello Petar,
We apologize for the inconvenience.
If the AVG PC TuneUp rescue center did not fix the issue, in this case, we suggest you to try the system restore and see if that fix the issue.
Thank you.

3

Well, i allready tried with system restore, but i am afraid it didn't do the job either, since the last date is 2 weeks ago, when i didn't have some files back then.

Installed Recuva, it scan 5 files on 9 August, and 2 files on 10 August,both nothing to do with my 43GB work.