Hello Gary,
Thank you for contacting AVG Community Support.
We understand your concerned about AVG Tuneup has been crashed and unable to reinstall it. we apologies for the inconvenience caused.
we will help you to resolve the issue.
Could you please let us know are you getting any error message?
If so, please share the screenshot of it.
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Also, we suggest you to repair AVG Tuneup and check with the issue.
To repair the AVG Tuneup, just follow these steps:
1. In Windows search for Add or remove programs and click on it
2. Locate AVG Tuneup and click on it
3. Click on Uninstall
4. When the AVG Setup wizard appears, click on the Repair option
5. Restart your device - don’t miss this step!
Thank you and keep us updated.
Whilst using tune up it crashed and i am unable to reinstall it.
Hello Gary,
Thank you for contacting AVG Community Support.
We understand your concerned about AVG Tuneup has been crashed and unable to reinstall it. we apologies for the inconvenience caused.
we will help you to resolve the issue.
Could you please let us know are you getting any error message?
If so, please share the screenshot of it.
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Also, we suggest you to repair AVG Tuneup and check with the issue.
To repair the AVG Tuneup, just follow these steps:
1. In Windows search for Add or remove programs and click on it
2. Locate AVG Tuneup and click on it
3. Click on Uninstall
4. When the AVG Setup wizard appears, click on the Repair option
5. Restart your device - don’t miss this step!
Thank you and keep us updated.