Hi,
Do you have any idee when I will get an email fro the develpment service, as it's been told to me after the second test and the second download AVg sys.info… I can not use the product I buy, it really begin to annoy me…
Hello Sidney,
Sorry for the inconvenience caused.
Could you please confirm whether you have tried reinstalling your AVG tuneup program once?
Hello Rajarajan Sooiyachanth
thanks for your answer but as the title says in my message I've got problem with the diskcleaner.exe…
nothing to with the disk scan…
I repeat my problem has to do with Avg diskcleaner.exe wich don't work so I would like to have help on that subject here a screeshot of my problem
Hi,
as I show patience from now 10 days it should be nice from AVG to receive news about how it goes.
Thanks a lot
Hi,
so after following during more than a month:
reinstall, sending sys.info, using,as I've been ask three times, the avg remote support… I've got no answer, as it's been told to me my case has been send to the developers.
Here my case number: AVG Customer Care - Request #03538935 [ ref:_00Db0Z3Sf._500b0iil5E:ref ].
Do you have any idee???.
My patience has limit…
Thanks for your answer
Hi,
As I can read in the forum lots of people get the same problem as Michael Shröder I get this problem after an AVG update, I've done everythings That Aravind Gnanamurthy ask to do about this problem…
the problem still persists…and I'll like verymuch to find a solution…
Thank you
Hello Sidney,
We understand your concern.
I have sent you an email with further instructions to be followed to get our additional support. Please check for the email on spam or junk folders if it is not present in the inbox.
Thank you.
Hello Rajarajan Sooiyachanth
thanks for your answer but as the title says in my message I've got problem with the diskcleaner.exe…
nothing to with the disk scan…
I repeat my problem has to do with Avg diskcleaner.exe wich don't work so I would like to have help on that subject here a screeshot of my problem
Sidney,
It is indeed disappointing when you have to contact us multiple times about the same issue. We would like to update you again that your case is currently under progress and you may have your reply anytime. Thank you.
Hello Sidney, .
Does the disk scan take long time or the process is getting terminated? We also suggest you to have a look at the article http://avgread.me/1f5JYjW .We can understand your concern that AVG updates are being installed automatically. Only critical updates are being installed automatically and AVG automatically updates on a regular basis, ensuring that your protection is always up-to-date. Thank you.
Hello Sidney,
Sorry for the inconvenience caused.
Could you please confirm whether you have tried reinstalling your AVG tuneup program once?
Hi,
Do you have any idee when I will get an email fro the develpment service, as it's been told to me after the second test and the second download AVg sys.info… I can not use the product I buy, it really begin to annoy me…
Hi,
so after following during more than a month:
reinstall, sending sys.info, using,as I've been ask three times, the avg remote support… I've got no answer, as it's been told to me my case has been send to the developers.
Here my case number: AVG Customer Care - Request #03538935 [ ref:_00Db0Z3Sf._500b0iil5E:ref ].
Do you have any idee???.
My patience has limit…
Thanks for your answer
Hello Sidney,
We are extremely sorry for the delay caused. We would like to inform you that the escalated case is still in process by our senior technicians and all steps are being taken to process the case with 'high' priority. Thank you.
Hi,
as I show patience from now 10 days it should be nice from AVG to receive news about how it goes.
Thanks a lot
Hello Balasubramanian,
Thanks for your rapid question, I do confirm that I tried more than once to reinstall it. I've got Tune-up since five or six years and I use his tools often, never face such problem. Everything work fine till a certain update and then diskcleaner stops working… I may say that it was better when we could choose to install or not the updates…
Thanks for your help.
Have a nice day