Hi Sebastian,
We're sorry to know that you've decided to cancel the AVG subscription.
Usually, licenses purchased from reseller will not be displayed in subscriptions tile of AVG My Account, unless we synchronize it.
Upon checking your account, we're unable to locate the subscriptions. It might be under your alternate account.
As it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.
Hi! I have bought this product from a reseller and have got it activated few months ago. On reseller page says license key is valid for 1 year with the possibility to use AVG antivirus, AVG tuneup, AVG vpn and AVG antitrack. As well I do not see none of these products yet in my AVG account-subscriptions. How to cancel an auto renewal for what I am using since few months?
Hi Sebastian,
We're sorry to know that you've decided to cancel the AVG subscription.
Usually, licenses purchased from reseller will not be displayed in subscriptions tile of AVG My Account, unless we synchronize it.
Upon checking your account, we're unable to locate the subscriptions. It might be under your alternate account.
As it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.