AVG TUNE-UP issues

Hello Leah,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
As we understand you are experiencing issue with your Browser. If so, Have you tried to reset your Browser?
Upon reviving your account using your email address, we confirm that you have AVG Internet Security in it.
Are you using paid or Trial version of AVG PC tune up?
Have you updated your AVG Internet Security to latest virus definition and scan your system completely?
Thank you.

I ran a scan today and it said I had many resgistry issues and junk files.  When I clicked on the tab to FIX PERFORMANCE, it redirected me to the AVG website to download Tune Up. I download it, but it won't open/install.

I went into my computer and deleted junk files myself, but when I ran a scan again, it indicated I had the same number of junk files to delete.

Coincidentally, I have been having huge problems connecting to certain sites on the internet.  I can get on Facebook and Amazon easily, but other sites take a very long time to open or never open.

I have run virus scans and Malwarebytes and AVG don't indicate any viruses.  Can anyone figure this one out?

Thank you.
Hello Leah,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
As we understand you are experiencing issue with your Browser. If so, Have you tried to reset your Browser?
Upon reviving your account using your email address, we confirm that you have AVG Internet Security in it.
Are you using paid or Trial version of AVG PC tune up?
Have you updated your AVG Internet Security to latest virus definition and scan your system completely?
Thank you.