AVG Tune up Licence

Hello Willi,
Let's work together to fix it.
We have sent you an email to follow. Please check and revert to that email to assist you further.

Bought software and installed it on PC and it worked. After one week only ad come up to buy other software of AVG.And now i cannot open tune up again. Deinstalling don't work… After new installing program asking after licence key and tell me this licence is already busy. What can I do?

Hello Willi,
Let's work together to fix it.
We have sent you an email to follow. Please check and revert to that email to assist you further.