Hi Mark,
Yes, you have been charged for renewal of AVG PC Tuneup. You already have AVG TuneUp - Unlimited until 2019.8.7 so it's not recommended to have same product twice. Shall we initiate refund for this recent order? Have you activated AVG Tuneup using your email address and password? Let us know how we could assist you further.
I have been using AVG Tune-up for a while without any problems. I just received an email from AVG advising me to "activate" the license, and I was given a different license number than the one already registered. Am I required to replace my old license with a new one?
Hi Mark,
Yes, you have been charged for renewal of AVG PC Tuneup. You already have AVG TuneUp - Unlimited until 2019.8.7 so it's not recommended to have same product twice. Shall we initiate refund for this recent order? Have you activated AVG Tuneup using your email address and password? Let us know how we could assist you further.