Hello Mohinderpal,
Thank you for reaching AVG Support Community.
I sincerely apologize for the difficulties you are currently experiencing.
I'll certainly check and help you to resolve your problem.
Could you please share the screenshot of the AVG windows which shows the " This Operating system is not supported" error message?
Also, let us know the operating system of your PC.
Press windows key + R and type winver, then hit enter. Please take a screenshot of the Windows version and post us here.
For taking screenshot, please refer to this article.
Do you have any older versions of AVG TuneUp installed on your PC? If yes, please uninstall it and reinstall the new version.
Please refer this article for installing the latest version of AVG TuneUp on your PC.
Thank you.
I have purchased a one year AVG Tune up multi device subscription. I have downloaded the same on my PC with Windows 7 Pro. However the same is not getting installed and the following message pops up:
"This operating system is not supported
Error code 45056
C/ProgData/AVG/Icarus/Log/sfx.log"
Could someone please help and guide
Hello Mohinderpal,
Thank you for reaching AVG Support Community.
I sincerely apologize for the difficulties you are currently experiencing.
I'll certainly check and help you to resolve your problem.
Could you please share the screenshot of the AVG windows which shows the " This Operating system is not supported" error message?
Also, let us know the operating system of your PC.
Press windows key + R and type winver, then hit enter. Please take a screenshot of the Windows version and post us here.
For taking screenshot, please refer to this article.
Do you have any older versions of AVG TuneUp installed on your PC? If yes, please uninstall it and reinstall the new version.
Please refer this article for installing the latest version of AVG TuneUp on your PC.
Thank you.
Thank you for reaching AVG Support Community.
I sincerely apologize for the difficulties you are currently experiencing.
I'll certainly check and help you to resolve your problem.
Could you please share the screenshot of the AVG windows which shows the " This Operating system is not supported" error message?
Also, let us know the operating system of your PC.
Press windows key + R and type winver, then hit enter. Please take a screenshot of the Windows version and post us here.
For taking screenshot, please refer to this article.
Do you have any older versions of AVG TuneUp installed on your PC? If yes, please uninstall it and reinstall the new version.
Please refer this article for installing the latest version of AVG TuneUp on your PC.
Thank you.