AVG Tune Up not working

Hi Dinesh

By the time I had received this message from you I had started the whole process again. This time the 'Fix and Clean ' button was active, so successfully followed through.

So, many thanks for the offer of remote assistance and this is now not needed.

Many thanks and kind regards

Dave

Hi Dave,

We're glad to look into this & help you.
Please check if the AVG TuneUp is active on your computer.
To check this : Open AVG TuneUp - My AVG - My subscriptions - Check if the renewal date is Nov. 2020 beside AVG TuneUp.

Hi

AVG TuneUp has been running and the Maintenance tab has identified issues to fix, but the Fix & Clean button is greyed out. I can't click on it to fix the issues regardless of which options are checked. What do I need to do to enable this to perform its maintenance?

Thanks

Thank you for confirming, Dave.
The product is activated successfully which means you should be able to click 'Fix & clean'.
I'd like to offer you a free remote assistance service to resolve this.
Please check your inbox and spam box as well.

Hi Dave,

We're glad to look into this & help you.
Please check if the AVG TuneUp is active on your computer.
To check this : Open AVG TuneUp - My AVG - My subscriptions - Check if the renewal date is Nov. 2020 beside AVG TuneUp.

Hi Dinesh

By the time I had received this message from you I had started the whole process again. This time the 'Fix and Clean ' button was active, so successfully followed through.

So, many thanks for the offer of remote assistance and this is now not needed.

Many thanks and kind regards

Dave