Edmund,
Thank you for reaching out to us with your concerns. We apologize, let us know if you would like to reset your AVG My Account password or the password for AVG PC Tuneup.
If you would like to change your AVG My Account password, please change it clicking the link sent to your e-mail address in a separate email today and try to log into your MyAccount again. (If you don't see this email in your inbox, it may have landed in your spam folder). The link is only valid for 72 hours, and it can only be used once (otherwise the error message "The information you submitted has already been used" will be displayed).
Please feel free to get back to us for any issues with AVG. Thank you!
I forgot the password. How do I reset it?
I was able to change the password with you help. Thank you!
Hello Edmund,
Thank you for understanding. We would request you to let us know, whether you are able to reset your password?
If you are facing any issues, please let us know, we are here to help you.
Thank you.
Thanks for the prompt and helpful response.
Edmund,
Pleased to see that you appear to be sorted now. Thanks for returning to the Community & posting. We appreciate all your efforts and patience. Please feel free to get back to us for any issues with AVG. We work round the clock, thank you!