Hello Philip,
We apologize for the inconvenience caused.
We would request you to run maintenance scan in AVG TuneUp program and check under system junk / other sub items in system junk – > program backup files.
Check if the Outlook backup files are being removed or not.
Please keep us updated.
Thank you.
I have noticed on several occasions that the AVG Tune-Up tool removes the MS Outlook file OUTLOOK.NK2 without warning and without reason!
This file is needed to auto-complete e-mail addresses if one only remembers the first 2-3 letters.
I don't know why this file is considered dangerous for the pc performance and in any case, a warning should be given and a back-up copy should be created by the program!!
Is there a log file where files removed by AVG (also AntiVirus) are listed? I am also missing several Word documents...!!
This file is needed to auto-complete e-mail addresses if one only remembers the first 2-3 letters.
I don't know why this file is considered dangerous for the pc performance and in any case, a warning should be given and a back-up copy should be created by the program!!
Is there a log file where files removed by AVG (also AntiVirus) are listed? I am also missing several Word documents...!!
Hello Philip,
We apologize for the inconvenience caused.
We would request you to run maintenance scan in AVG TuneUp program and check under system junk / other sub items in system junk – > program backup files.
Check if the Outlook backup files are being removed or not.
Please keep us updated.
Thank you.