AVG tune up says it is locked

Hi Mary,

We're glad to help you with this.
From your description, we see that the program on your computer awaits activation.
As it isn't recommended to share the license info over this post, we've sent you an email including the activation steps.
Please follow those steps & let us know if it helps.

I have AVG ultimate good until may 27 2021, but when I try to use tune up it says feature is locked and will not work.

It seems that the email triggered from our end hasn't reached you, Barry. If you haven't received the email, you can initiate a chat with us by using this link to activate AVG TuneUp.

Hi Mary,

We're glad to help you with this.
From your description, we see that the program on your computer awaits activation.
As it isn't recommended to share the license info over this post, we've sent you an email including the activation steps.
Please follow those steps & let us know if it helps.