Hi Paul,
Thank you for reaching us via cmmunity.
On checking, you have contacted our live chat support and requested to cancel the auto-renewal. Our associate has processed the same.
I can assure that you will not be charged for the subscription in the future.
Good afternoon
Received the Email below.
If I go to my account (visit your AVG account tag below) it tells me I do not have any subscriptions.
I have previously contacted you about this on 13 Oct 2019 via the chat line Case No 09407779 and as yet I am awaiting a response to confirm that this subscription does not exist.
I do not wish to have, or pay for, AVG PC Tune Up
Please cancel any subscription that may exist and confirm its conclusion by return.
Regards
Paul Bridgman
| We're keeping you protected! | Dear Paul Bridgman,
Your AVG PC TuneUp expires on 12 December 2019, but you don't need to do anything.
We will charge you for the next period of your subscription on 27 November 2019. Our current price is £69.99 (incl. VAT) (which may have changed since your original subscription purchase) and will be charged to your credit or debit card ending ****************. |
|
| | Your subscription details
Original order number: 65385247200
Original order date: 14 August 2019
Subscription expires: 12 December 2019
Billing amount: £69.99
If you have questions about your order, please visit your AVG MyAccount.
Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message. |
|
Hi Paul,
Thank you for reaching us via cmmunity.
On checking, you have contacted our live chat support and requested to cancel the auto-renewal. Our associate has processed the same.
I can assure that you will not be charged for the subscription in the future.