AVG Tune up Trial expired with renewal of subscription

AVG Performance
3

Hello Owen,

We apologize for the inconvenience. We will help you sort this.
As it isn't advisable to post sensitive details here, we have sent an email with further details. Please check your inbox/spam for the email.

1

Hello my subscription rolled over on April 15th however as of this post April 17th, Tune up is asking me to repurchase even though it is paid up and charged through april 2021, I have checked the email that I received when the subscription rolled over, there was no reactivation code in it. what to do?

2

Hello Owen,

We apologize for the inconvenience. We will help you sort this.
As it isn't advisable to post sensitive details here, we have sent an email with further details. Please check your inbox/spam for the email.