Luis,
Thank you for reaching out to us with your concerns. We apologize for the difficulties. Make sure that you have not installed the older version of AVG previously. Go to our official website: http://www.avg.com/us-en/download and select AVG TuneUp - Unlimited paid version to install it. Kindly run the downloaded file, enter your My Account email address and password to activate it and proceed with the installation. Please, feel free to let us know if you require any further assistance. Thank you.
I received the invoice of the product, but I don't know how to install it.
I don´t see any instructions to follow.
Sincerely,
Luis E. Arias
Luis,
Thank you for reaching out to us with your concerns. We apologize for the difficulties. Make sure that you have not installed the older version of AVG previously. Go to our official website: http://www.avg.com/us-en/download and select AVG TuneUp - Unlimited paid version to install it. Kindly run the downloaded file, enter your My Account email address and password to activate it and proceed with the installation. Please, feel free to let us know if you require any further assistance. Thank you.