Hi Michael,
I recommend following this uninstallation giude - the remover tool is in the 2nd part of the article. Please use the remover tool to uninstall AVG PC TuneUp. Once unistalled try to install it back and let me know the results.
Thanks
Jan
I found out that TuneUp 2014 was on my control panel even though it said it hadn’t installed but when I tried to uninstall it nothing happened. I assume something stuffed it up in thye installation process. I finally decided to do a system restore back to TuneUp 2013 and all is now working OK. When 2015 comes out, I intend to load it to my old PC which is basically just used for storing back ups of photos and videos etc. on. If it stuffs up, it won’t be a big disaster.
they need to get the bugs out, before they release the program, instead of 11 months later, just before a new release comes out. my whole system is screwed up, thanks to avg2015. right now, i wish i had not bought the upgrade / update. never had any problems with tune up utilities
I had tune up from Tune Up and responded to AVG’s offer to update etc. A big mistake. I paid and downloaded the update this morning. When trying to install, all I get is an installation error says "The system cannot find the file specified". I no longer have a shortcut link to a working tune up. When I click onto the AVG shortcut, I get a screen which links me to a free download & trial of Tune Up. I’ve tried rebooting the PC, re-downloading the files twice and every time I get this error message.
Short of doing a System Restore to get my working Tune Up back, what can I do?
I can’t find anything where you can contact support or chat to them either.
I found out that TuneUp 2014 was on my control panel even though it said it hadn’t installed but when I tried to uninstall it nothing happened. I assume something stuffed it up in thye installation process. I finally decided to do a system restore back to TuneUp 2013 and all is now working OK. When 2015 comes out, I intend to load it to my old PC which is basically just used for storing back ups of photos and videos etc. on. If it stuffs up, it won’t be a big disaster.
Hi Michael,
I recommend following this uninstallation giude - the remover tool is in the 2nd part of the article. Please use the remover tool to uninstall AVG PC TuneUp. Once unistalled try to install it back and let me know the results.
Thanks
Jan
they need to get the bugs out, before they release the program, instead of 11 months later, just before a new release comes out. my whole system is screwed up, thanks to avg2015. right now, i wish i had not bought the upgrade / update. never had any problems with tune up utilities
michael brown quote 'I can’t find anything where you can contact support or chat to them either'....
Michael, Have a look @ this new form link (
https://support.avg.com/support_contact_form) to get email/chat/phone support. Otherwise, When available (
http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) an AVG Community Support expert in Brno, Czech Rep.. will attend to your posting @ their earliest convenience.
AVG Guru
michael brown quote 'A big mistake. I paid and downloaded the update this morning'....
Michael, There's a sales support in Australia: +61 1800 230 463 who may be able to redirect you in Aussie. Otherwise I think EST may apply to USA?. AVG Community Support expert will clarify.
AVG Guru