Hi Georges,
We're glad to look into this & help you.
Sometimes, there might be a delay in accessing an application, if the respective app is hibernated by AVG TuneUp while optimizing.
To check this : Open AVG TuneUp - Speed Up - Background & startup programs - Scroll down to find 'Programs that are sleeping' - Expand it by clicking on the arrow beside it - Check if iTunes is listed.
If listed, click on Wake beside it & then ignore it in the same page (will be listed at top) to avoid the app to be scanned from subsequent scans.
Please try the above step & let us know if it helps.
Hello everyone,
Il recently installed iTunes application via Microsoft store (I use Windows 10 on my computer).
I noticed that iTunes opening is now very long… I uninstalled TuneUp and suddenly, iTunes opened very quickly. I reinstalled TuneUp, and the problem with iTunes opening speed reappeared.
Can anyone tell me if she or he knows the problem, and particularly the solution to fix the problem?
Hi Dinesh,
I'm confused, but I can't connect to the remote support site:
I clicked on the link you sent me in the email, filled in the form which appeared: (operating system, product, I wrote the case number in the "description" field and clicked "Get help" and then there was no link to "connect to an expert".
How can we do?
Hi Georges,
We're glad to look into this & help you.
Sometimes, there might be a delay in accessing an application, if the respective app is hibernated by AVG TuneUp while optimizing.
To check this : Open AVG TuneUp - Speed Up - Background & startup programs - Scroll down to find 'Programs that are sleeping' - Expand it by clicking on the arrow beside it - Check if iTunes is listed.
If listed, click on Wake beside it & then ignore it in the same page (will be listed at top) to avoid the app to be scanned from subsequent scans.
Please try the above step & let us know if it helps.
Hi Krishnan,
I check everything you wrote in your answer, and unfortunately, iTunes was not in the programs that are sleeping.
So, my problem is not fixed and we must investigate something else.
Appreciate your efforts in working towards fixing the issue, Georges.
In this regard, we'd suggest you to take advantage of our free remote assistance by following the steps in the email that has been sent to you.
Hi Georges,
In light of the current circumstances concerning Covid-19 outbreak, our remote and chat support is currently not available. Hope you're well.
The link will be accessible, once our support is available.
Appreciate your cooperation.